Services
Every engagement starts with a free 15–30 minute discovery call, followed by a proper assessment of your current workflows and systems. From there, every build is scoped and quoted — no hidden hours, no surprise invoices.
The Nexus Core suite
Nexus Core is the operating platform. Relay is the tenant channel into it, and Synapse is the optional intelligence layer that sits on top.
LivePrimary operating platform
The live repair and triage dashboard your team works in every day. Log issues, prioritise, assign contractors, and track every case to resolution.
LiveTenant messaging channel
The tenant messaging channel that lets residents report issues and get status updates in the app they already use. Relay feeds straight into Nexus — it is a channel, not a separate database.
LiveIntelligence layer
An optional reasoning layer for the cases that need extra care — surfacing urgent issues, drafting landlord summaries, contractor briefs, and escalation notes.
Capabilities
Automated legal classification of every maintenance request against current UK regulations — Emergency vs. Routine, with timestamped audit trails.
Conversational tenant intake that collects photos, videos and the specifics your contractors actually need — no more phone tag.
Every report, response and action archived and timestamped. Peace of mind for any tribunal, dispute, or routine audit.
Direct sync into your existing property management software — Reapit, Alto, Jupix, PayProp, or custom.
24/7 AI assistant that answers tenant and prospect questions, qualifies leads, and books viewings into your calendar.
Capture, score, and nurture portal leads automatically. Never miss an enquiry over a weekend again.
Live visibility on response times, fault categories, agent performance — exactly what regulators and directors want to see.
Custom automations for the awkward, repetitive jobs your team hates. Built, integrated, handed over.
Engagement
The discovery call is a short introduction. The real work starts with a proper assessment of your current systems and workflows before anything is built — so every recommendation is grounded in how your business actually runs.
A free 15–30 minute call to understand your business, the regulations that apply to you, and whether we're a good fit.
A focused review of your current tools, processes and bottlenecks — typically one to two days. You get a written map of where AI fits and where it doesn't.
Once the assessment is signed off, we scope, quote and build the solution — integrated with your existing systems and piloted on a small slice of your operation.
Documentation, training, and optional ongoing support tiers — pick the level that fits.
Book a discovery call to see what we'd build for your operation.
Book your free discovery call